Shipping + Returns

RETURN POLICY:
• RETURNS AND EXCHANGES AVAILABLE, SHIPPING FOR RETURNS COVERED BY CUSTOMER.

LOST PACKAGES: PLEASE FILE A CLAIM WITH UPS OR USPS AND WAIT FOR INSTRUCTIONS FROM THEM. WE WILL NOT REFUND THESE SHIPMENTS. 

We are not responsible for any stolen or lost packages. For these issues please contact USPS directly at 1-800-ASK-USPS.

* LA SIRENA SHOP is NOT responsible for any lost, stolen, damaged or undelivered (SENT BACK TO SENDER) packages including "DELIVERED" packages.
SENT DAMAGED OR WRONG ITEMS
In the unlikely case of a damaged item or if you received the wrong item. please email us at hello@lasirenashop.com to correct the issue. 

PLEASE EMAIL HELLO@LASIRENASHOP.COM IF YOU HAVE ANY QUESTIONS :)